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Change your first name or request a username change

When an email address/username contains a first initial that does not reflect a preferred first name to the extent that the preferred email address is available and does not violate community decency standards, a request for a UIndy username change can be submitted.

For more details, please see the University's Name Change Policy.

Only a legal name or preferred first name change will result in a change of UIndy username.

Please follow the steps listed below and then submit an IT Help Desk ticket for a username change request.

Preferred first name change

Students & Employees

UIndy students and employees can add their preferred first name in Banner on their Personal Information. To edit this field;

  1. Navigate to https://banner.uindy.edu/BannerGeneralSsb/ssb/personalInformation#/personalInformationMain.
  2. Click on the Edit button under Personal Details.
Depicts step 2
  1. The Edit Personal Details box will appear. Under the Preferred First Name field, enter your Preferred First Name.

Please note grayed-out fields cannot be updated online.

  1. Click the Update button.
Depicts step 3

It can take up to 4 hours for UIndy systems to update a preferred first name change. If you do not see a name update after you've updated Banner and allowed for 4 hours, please log out and log back into the UIndy system in question. If your first name is still not updated, please submit an IT Help Desk ticket.

Please keep in mind the following:

  • Username changes will only be done when user is available via phone or in person.
  • Passwords are not affected, but some resources may be unavailable for up to 24 hours while the change propagates through all systems.
  • It is recommended that username changes are done while classes are not in session.

Note

  • UIndyIT will only change a UIndy username when it contains a first initial that does not reflect a preferred first name to the extent that the preferred email address is available and does not violate community decency standards.
  • You will need to change recovery emails in any non-UIndy (third party) systems where you've used your old username/email address.
  • If you have used your UIndy Google account to authenticate to any non-UIndy (third party) system, you may no longer have access to that third party account.  You may need to contact their support for assistance.