This guide points to useful resources for learning remotely that are available to UIndy students.
Internet access at home
You can improve WiFi at home by knowing what affects network performance plus other tips/suggestions.
Need Internet Service?
Many Internet providers are providing discounts or waivers for Internet access due to COVID-19. Visit the following providers to see if an offer may apply to you or be available in your area.
- AT & T—Qualifying new customers will receive two months Internet access free.
- Charter/Spectrum—free Spectrum broadband and WiFi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription.
- Comcast—New customers will receive 60 days of complimentary Internet Essentials service.
- Xfinity—Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi.
Test your access to the following equipment at home
- Laptop or desktop computer with access to the internet: You may use commercially provided internet or a wireless hotspot through your mobile phone.
- Mobile phone with installed app for video conferencing.
- Microphone: A microphone may be built into your laptop or computer, or you may use an external device such as a USB microphone or headset. If you're looking to purchase a microphone, here are some recommendations.
- Webcam: A camera may already be built into your laptop, but you can also use an external USB camera for video conferencing. If you're looking to purchase a camera, here are some recommendations.
Communicate and collaborate online
Google Workspace is UIndy’s productivity tool suite providing many options for faculty, staff, and students to interact seamlessly.
- Explore the Google Workspace Tech Guides
Google Chat is an online messaging tool providing a means to converse in real time.
Meet with video conferencing tools
UIndy has two video conferencing options available, Google Meet and Zoom.
Students who want to host a video call are encouraged to use Google Meet. Meet uses your existing UIndy account and thus is easier to set up.
Google Meet is a video conferencing app available for scheduled or impromptu video and/or phone calls. Meet may be accessed on your computer, mobile phone, or tablet.
Zoom is an online meeting and synchronous learning platform that provides video and web conferencing services. Zoom may be accessed on your computer, mobile phone, or tablet.
You do not need to have a Zoom account to join a Zoom meeting; a link to the meeting will be provided by the host.
Follow information security best practices
Below are some suggestions and best practices to keep the University's sensitive information secure while working remotely.
- Sensitive data - Sensitive date, such as Personally Identifiable Information (PII), should protected. Don't share passwords, and do not let anyone remote into your computer unless you have initiated the contact.
- Keep your computer up to date - Be sure to keep your computer up to date with the latest security patches. If you are running Windows 7 on your personal computer, Microsoft is no longer issuing updates for your operating system and your computer will most certainly become vulnerable to malware, spyware and hacking. Upgrade immediately.
- Make sure you have anti-virus software on your personal computers and keep it up to date.
- Enable Google 2-Step Verification on your Google account.
- Use secure WiFi - WiFi in public spaces will often not use encryption, and thus some activities are susceptible to interception. Always use secure WiFi networks (typically, you’ll know it’s secure as a password is required).
- Use Google Shared Drives - Working with and sharing documents has never been easier than it is with Google Shared Drives. Additionally, Shared Drives provide several security features that make it more secure than other means of sharing and working with documents.
Protect yourself from COVID-19 fraud - Cyber criminals may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.
UIndy IT encourages individuals to remain vigilant and take the following precautions.
- Avoid clicking on links in unsolicited emails and be wary of email attachments.
- Use trusted sources for up-to-date, fact-based information about COVID-19.
- Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.
- Verify a charity’s authenticity before making donations.